Before ICDM Virtual Classroom
Find a quiet space
Please find a quiet space to minimize disturbances during your learning session.
Stable Internet Connection
Ensure your internet connection is stable and if you have any technical issue please contact our Technical Support Team.
Be Early
ensure you join at least 20 minutes before the session.
Your Identification
Use your Full Name as per your registration to be admitted.
Cancellation Policy
No show or last-minute cancellation, please refer to our Cancellation Policy: Public Programme | Mandatory Accreditation Programme (MAP)
During ICDM Virtual Classroom (Programme Day)
Briefing
There will be a 5- minute briefing to help you familiarize yourself with the buttons on Zoom.
Audio Peripherals
Make sure you have your headset/earphones and appropriate background for a smooth audio/visual experience. We will mute both audio and video at the beginning of the session.
Participants
Click on the “Participants” button to see the participants list. You will also see non-verbal cues here similar to the emojis on your WhatsApp.
Hand
Raise Hand – notifies host and shows a prompt to simulate hand raise.
Rename
Rename – hover over your name to change it as it is seen in the participants list and video window.
Chat
Chat with individuals or everyone in the meeting. Click Chat to open up the chat window and select the drop down next to To: to change who you are chatting with.
Video
You may also refer to the video tutorials via this link to find out more details.
After ICDM Virtual Classroom
Feedback
Share your feedback! You will receive a survey link and the QR code.
E-Certificate
E-certificate and slides – We will email this to you within five working days once you have completed the survey. This is not applicable for all programmes, do contact us at development@icdm.com.my to find out more.
Support
IT Technical Support at itadmin@icdm.com.my