No one can predict what will happen in the future but as a member of the Board, you would likely, if not now, then in the future, face situations that are out of your normal daily situations namely a crisis. Now more than ever, organisations face and are exposed to various and multiple risk factors internally and externally. How you manage a crisis can have a lasting impact on the image and reputation of your organisation and as its leader. In times of crisis, communication becomes most critical. People want to know what has happened, the current situation and state of things, the remedial action, when can things go back to what it was in terms of normalcy, and how can it be prevented from happening again in the future. Therefore, learning how to manage a crisis is no longer just an opportunity, but a necessity! Having a crisis communication plan will assist in preparing for emergencies. The plan should include how to communicate with your stakeholders in times of crisis and address questions on people’s minds, as well as build their trust and confidence in authorities to be able manage the situation efficiently and effectively.
Anticipate. Lead. Restore confidence.
In our 60-minute interactive and participative guide to Crisis Management, we will take you through
- Prospective crisis scenarios - Identifying what constitutes a crisis
- Crisis readiness assessment
- Crisis management approach, process and decision making
- Strategies and tactics for each scenario
- Simulation exercise
Seats are limited to 2 board members per organisation and on a first-come-first-served basis. Kindly register by 20 March 2023 to reserve your seat.
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