Programme Outline
In today’s organizations, strategy often fails not because of the plan, but because execution breaks down. Stress, silos, and disengagement drain energy, while leaders feel they are pushing without momentum.
The People Lab™ addresses this gap by focusing on the human side of execution. Co-hosted by Senz Strategy Consulting and Compana, this half-day program explores two critical levers for making strategies work:
- Ownership and engagement — how teams shift from stress and resistance to empowerment and accountability (Karin, Senz)
- Communication and collaboration — how leaders can recognize and adapt to emotional intelligence styles that enable or block execution (Hein-Jan, Compana)
The afternoon blends practical frameworks, interactive exercises, and reflection. Participants will walk away with insights they can apply immediately, and a clearer understanding of how to unlock energy, trust, and ownership in their teams.
Learning Outcomes
By the end of this program participants will be able to:
- Strengthen cross-functional collaboration by breaking down silos and re-igniting collective ownership.
- Identify underlying behavioural and emotional drivers that influence trust, resilience,and team synergy.
- Recognise how individual Emotional Intelligence styles shape leadership impact and team dynamics.
- Apply the RISE™ framework to transform conflict and friction into sustainable performance outcomes.
- Engage with senior peers to exchange perspectives on shaping the future of people andculture in Malaysia.
Programme Agenda: Wednesday, 05 November 2025 | 01:30PM - 05:30PM
| Time | Activity |
|---|---|
| 01:30PM | Arrival & ‘Stroopwafel’ Welcome Coffee/tea, Dutch Stroopwafels, and informal networking. |
| 02:00PM | Welcome by Karin & Hein-Jan Why strategies fail, and the hidden human dynamics that make teams really work |
| 02:15PM | Welcome by Jackie Mah Introduction to ICDM, the host of this event |
| 02:30PM | Keynote: The Naked Leader – Dennis Akkerman A provocative take on leadership and authenticity in today’s world. |
| 03:00PM | Connection Break Taking a short break to enjoy a taste of Dutch flavors and connect with new people |
| 03:30PM | Breakout A: The Power of YOU™ — Why Teams Work (or Don’t) – Karin van Zuilen (Senz Strategy Consulting) Most strategies fail not because of ideas, but because of hidden people dynamics: stress, silos, and misalignment. In this interactive session, you’ll experience the RISE™ model, uncover your own leadership triggers, and see how to shift friction into ownership. Expect practical tools, personal “aha” moments, and a clear sense of the one step that will make the biggest difference in your team. |
| 03:30PM | Breakout B: Emotional Intelligence in Action – Hein-Jan Lapidaire (Compana) When individuals understand themselves - and each other - beTer, they can build stronger connecUons, navigate challenges with confidence, and contribute more effectively to their work. Emotional intelligence is the foundaUon of beTer working relaUonships. It underpins our relationships, shapes our resilience, and drives the moUvaUon and self-awareness that help people grow. With Thomas’s New EmoUonal Intelligence Assessment, you can unlock that potenUal. Built on rigorous people science, it helps you develop high performers, coach more effecUve leaders, and create teams that truly thrive. An interacUve session where Hein-Jan will show how emoUonal intelligence insights can shiY communicaUon and accelerate collaboraUon. ParUcipants in this session will receive a complimentary EmoUonal Intelligence Profile about themselves. |
| 04:15PM | Breakout Swap Participants rotate so everyone experiences both sessions. Note for ICDM: to make the most of both workshops and to ensure better engagement, we suggest using breakout groups, rather than running them back-to-back. |
| 05:00PM | Collective Debrief & Next Steps Shared insights, reflections, and how to apply the tools back at work. |
| 05:15PM | Fun Dutch Quiz & Surprise |
| 05:30PM | Networking Drinks & Conversations |