Programme Outline
In today’s organizations, strategy often fails not because of the plan, but because execution breaks down. Stress, silos, and disengagement drain energy, while leaders feel they are pushing without momentum.
The People Lab™ addresses this gap by focusing on the human side of execution. Co-hosted by Senz Strategy Consulting and Compana, this half-day program explores two critical levers for making strategies work:
- Ownership and engagement — how teams shift from stress and resistance to empowerment and accountability (Karin, Senz)
 - Communication and collaboration — how leaders can recognize and adapt to emotional intelligence styles that enable or block execution (Hein-Jan, Compana)
 
The afternoon blends practical frameworks, interactive exercises, and reflection. Participants will walk away with insights they can apply immediately, and a clearer understanding of how to unlock energy, trust, and ownership in their teams.
Learning Outcomes
By the end of this program participants will be able to:
- Strengthen cross-functional collaboration by breaking down silos and re-igniting collective ownership.
 - Identify underlying behavioural and emotional drivers that influence trust, resilience,and team synergy.
 - Recognise how individual Emotional Intelligence styles shape leadership impact and team dynamics.
 - Apply the RISE™ framework to transform conflict and friction into sustainable performance outcomes.
 - Engage with senior peers to exchange perspectives on shaping the future of people andculture in Malaysia.
 
Programme Agenda: Wednesday, 05 November 2025 | 01:00PM - 04:30PM
| Time | Activity | 
|---|---|
| 01:00PM | Arrival & ‘Stroopwafel’ Welcome Coffee/tea, Dutch Stroopwafels, and informal networking.  | 
| 01:30PM | Welcome by Diana Seow, SVP, ICDM | 
| 01:35PM | Welcome by Karin (Senz) & Hein-Jan (Compana) Why strategies fail, and the hidden human dynamics that make teams really work  | 
| 01:45PM | Keynote: The Naked Leader – Dennis Akkerman Why Self Awareness is the #1 Leadership Trait. A bold, funny, and honest look at leadership and authenticity  | 
| 02:05PM | Connection Break Taking a short break to enjoy a taste of Dutch flavours and connect with new people  | 
| 02:25PM | Breakout A: The Power of YOU™ — Why Teams Work (or Don’t) – Karin van Zuilen (Senz Strategy Consulting) Most strategies fail not because of ideas, but because of hidden people dynamics: stress, silos, and misalignment. In this interactive session, you’ll experience the RISE™ model, uncover your own leadership triggers, and see how to shift friction into ownership. Expect practical tools, personal “aha” moments, and a clear sense of the one step that will make the biggest difference in your team. Participants rotate so everyone experiences both sessions.  | 
| 03:15PM | Breakout B: Emotional Intelligence in Action – Hein-Jan Lapidaire (Compana) See how EI insights unlock collaboration. Learn how small awareness shifts can transform trust and execution. Includes a complimentary Emotional Intelligence profile.  | 
| 04:05PM | Collective Debrief & Next Steps Shared insights, reflections, and how to apply the tools back at work.  | 
| 04:20PM | Fun Dutch Quiz & Surprises | 
| 04:30PM | Networking Drinks & Conversations | 
Speakers